Articles

What are entry processes / concurrent connections?

Despite the wording implying connections to your site, the idea behind the concurrent connections...

Can Hostiero.com host international domains?

We can host any TLD that's currently supported by ICANN. 

Do you offer SSH access?

All of our accounts come with SSH access enabled by default. If you're unable to connect, or you...

How do I change my cPanel username?

To change your cPanel username you will need to submit a ticket to our support department and...

How many visitors can your hosting plans support?

We do not place a limit to the number of visitors or amount of traffic your site can handle. The...

I've changed my nameservers, but my site is still down

When you change your nameservers to ours after signing up for a shared hosting account, there...

My website has been blocked. What do I do?

If you suspect your website or IP have been blocked behind a firewall and you can no longer...

My website is down. What should I do?

If you're unable to reach your site, there are a number of steps you can take to determine if the...

What do I set my nameservers to?

Since we run multiple DNS clusters for shared hosting and semi-dedicated accounts, the...

Where can I see the network status?

You can find server and network status on our status page at https://www.hostiero.com/status.

Where can I view my AutoSSL with Let's Encrypt SSL certificates?

All of our shared, reseller hosting plans utilize the AutoSSL feature with Let's Encrypt. As a...

Why is there an SSH key in my cloud servers authorized_keys file?

The existing SSH key in your clouds authorized_keys file is our internal key. This key is used...