Articles

How do I clear my shopping cart?

If you need to clear your shopping cart on our website simply progress to "Step 4"(Confirm Order)...

Where do I find my EPP code?

If you're looking to transfer your domain to another registrar, you will need to provide them the...

Do you offer domain registration?

Domains can be registered through us. You can either register the domain while ordering your...

Domain Registrar Information

When you register a domain through Hostiero.com, you have the ability to change the nameservers,...

How can I register private nameservers?

Any domains registered with Hawk Host provide you the ability to register your own custom...

How can I reset my cPanel password?

You can reset your cPanel password by following these steps: Login to your client area (...

How do I add a contact to my account?

Adding a contact allows you to configure access for multiple users, all with different levels of...

How do I add funds / credit to my account?

You can add funds to your account which can be used for new orders, future invoices, or any...

How do I cancel / disable renewal for my domain?

If you have a domain name registered through us and would like to cancel / not renew the domain,...

How do I cancel my service(s)?

We hate to see people leave, however we understand your hosting needs may change over time. To...

How do I upgrade / downgrade my service?

You can upgrade anytime by logging into our client area at https://hostiero.cloud/clientarea.php...

I've lost my Two-Factor Authentication (2FA) device. How do I access my client area?

If you've previously configured Two-Factor Authentication (2FA) for your cPanel account and...

Why Can’t I Have Root Access to My Server?

  We understand the frustration that some customers face because of being unable to have root...